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Our Commitment


Personalized service commitment to you 

 

Colour and the Shape Landscapes quickly formed a reliable reputation for creating beautiful practical gardens, which are cost effective and developed in keeping with the homes & lifestyles of those whom we serve. 

 

Our reputation is driven by ensuring our customers have positive experience using our company and by continuing our commitment to:

  • Providing a specific time to attend any meetings and to provide at least 30 minutes notice of a need to change any agreed meeting time
  • Outlining construction suggestion at out initial meeting
  • Providing an “on the spot” detailed quotation unless a detailed design is required or additional information is necessary.  If additional information is required we will email the quotation within 24 hours of the initial site meeting
  • Providing a start and completion date for work to be undertaken following formal commitment by our customer to the quotation
  • Delivering high quality workmanship
  • Ensure the work area and surrounding areas are clean and tidy at the end of each working day
  • Responding in a timely manner to any customer issues that need to be resolved

 

Colour and the Shape Landscapes is a full member of the Master Builders Association upholding their industry standards & professional codes of conduct. 

 

Colour and the Shape Landscapes has a focus for upholding a high industry standards & professional code of conduct by delivering quality in landscape design and construction works.

 

Our highly regarded quality is represented by being a member of the Master Builders Association.  This membership assures you that we have all of staff are quality and we are completely insurance to undertake construction work.

 

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Master Builders Association NSW: http://famb.mbansw.asn.au/